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RETURNS/EXCHANGES

       We want you to feel completely comfortable when you order products from GiftGalleryandDecor.com. All returns must be authorized by our staff; items will not be accepted without a Return Authorization number.

       Should you need to return an item, the item in question must arrive back to us within 15 days of arriving at the customers address to qualify for credit.

      No items will be accepted back after 15 days for any reason. Items returned for refunds or exchanges must include all packing materials in new condition, no items can be accepted for return if cartons are written on, labels removed, defaced, etc.

      There are only 3 exceptions to this policy: if you special order something, if you order multiple pieces of the same item (3 or more), and sale items, these sales are final and cannot be returned.

      A 15% restocking fee may apply on returned or exchanged items.

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